Terms of Service

Legal Entity: Seals Data LLC  |  Brand: SealsTrust  |  Effective Date: May 5, 2026  |  Jurisdiction: State of Wyoming, USA

Section 1: B2B Service Agreement & Nature of the Relationship

1.1 Business-to-Business Designation

SealsTrust (operated by Seals Data LLC, hereinafter "the Company," "we," "us," or "our") provides its products and services exclusively to registered business entities, corporate organizations, government agencies, and verified professional operators (collectively, "Client," "you," or "your"). By engaging with any SealsTrust product or service, you represent and warrant that you are acting on behalf of a legally registered business entity and not as a private consumer.

This Agreement constitutes a binding Business-to-Business (B2B) service contract between Seals Data LLC and the Client. Consumer protection statutes applicable solely to private individuals do not govern this Agreement. Both parties acknowledge that they are sophisticated commercial entities entering into this Agreement with full understanding of its terms and implications.

1.2 Acceptance of Terms

These Terms of Service are accepted upon the earliest of the following events: (a) execution of a separate corporate service agreement referencing these Terms; (b) submission of a purchase order or payment through sealstrust.com; or (c) access to or use of any SealsTrust platform, dashboard, or infrastructure. Acceptance by an individual on behalf of a business entity constitutes a representation that such individual has the authority to bind that entity to these Terms.

1.3 Amendments and Updates

Seals Data LLC reserves the right to amend, modify, or replace any portion of these Terms of Service at any time, at its sole discretion. Material changes will be communicated via the email address on file for the Client account or published on sealstrust.com. Continued use of any SealsTrust service following the posting of revised Terms constitutes acceptance of those revisions. It is the Client's responsibility to review these Terms periodically.

1.4 Eligibility and Account Registration

Access to SealsTrust services requires successful registration of a corporate account. You agree to provide accurate, current, and complete business information during registration, including your legal entity name, registered business address, corporate tax identification number (if applicable), and authorized contact information. Seals Data LLC reserves the right to verify, reject, or terminate any account that provides false, incomplete, or misleading information at the time of registration or at any subsequent point.

Section 2: SaaS Dashboard Subscription & Infrastructure Access

2.1 Scope of the Subscription Service

SealsTrust provides a cloud-based Software-as-a-Service (SaaS) verification dashboard and authentication infrastructure (the "Platform") to its enterprise clients. The monthly subscription fee ("Subscription Fee") is charged exclusively for:

• Hosting and maintenance of the Client's dedicated verification portal and data logs.
• Real-time access to the centralized authentication dashboard, scan event records, and security analytics.
• Ongoing technical support, server uptime guarantees, and infrastructure maintenance as defined in the applicable Service Level Agreement (SLA).
• Access to software updates, security patches, and feature enhancements released during the active subscription period.

2.2 Hardware Functionality vs. Dashboard Access

The Client acknowledges and agrees to the following critical distinction regarding SealsTrust products:

• Physical Hardware: The custom-encoded security hardware (including fiber-optic authenticators and security stickers) retains its core physical authentication properties regardless of subscription status. The physical encoding on the hardware itself does not expire.
• Dashboard & Data Logs: Access to the online verification dashboard, historical scan logs, real-time authentication records, and all associated data analytics is contingent upon the maintenance of an active, paid subscription. Lapse or termination of the monthly subscription will result in immediate suspension of dashboard access and data log retrieval.
• Data Preservation: Seals Data LLC will retain Client data logs for a period of thirty (30) days following subscription lapse. After this grace period, Seals Data LLC reserves the right to permanently archive or delete such data. The Client is solely responsible for exporting and archiving data records prior to subscription cancellation.

2.3 Subscription Billing Cycle

All SaaS subscriptions are billed on a recurring 30-day cycle, commencing from the initial transaction date. Billing continues automatically until the Client formally submits a cancellation request in writing to contact@sealstrust.com. Cancellation requests must be submitted a minimum of five (5) business days prior to the next billing cycle to avoid charges for the following period.

2.4 Payment Failures and Service Suspension

• Grace Period: In the event of a failed recurring payment, Seals Data LLC will issue a formal payment failure notification to the Client's registered email. A five (5) day grace period is provided for the Client to resolve the outstanding balance.
• Service Suspension: Failure to settle the outstanding balance within the five-day grace period will result in immediate suspension of the Client's dashboard access, deactivation of all associated verification protocols, and suspension of all real-time authentication services.
• Reactivation: Suspended accounts may be reactivated upon full payment of all outstanding balances, including any applicable late fees. Seals Data LLC does not guarantee data integrity or log continuity during periods of suspension.

2.5 Service Level Agreement (SLA)

SealsTrust commits to a platform uptime target of 99.5% on a rolling monthly basis, excluding scheduled maintenance windows. In the event of unplanned technical downtime or critical server failure, SealsTrust commits to a forty-eight (48) hour resolution window from the time the issue is formally acknowledged by our technical team. Refund requests or formal disputes related to technical downtime are only valid if the critical issue persists beyond this 48-hour resolution window without an official update or interim resolution from SealsTrust's engineering team.

Section 3: Intellectual Property Rights

3.1 Ownership of Technology and Proprietary Assets

All intellectual property associated with SealsTrust products and services is the exclusive property of Seals Data LLC. This includes, but is not limited to:

• All proprietary fiber-optic data-pattern authentication technology, encoding methodologies, and manufacturing processes.
• All cryptographic algorithms, encrypted verification sequences, and data encoding architectures embedded within SealsTrust hardware.
• The SealsTrust and Seals Data LLC brand names, logos, trademarks, service marks, trade dress, and all associated visual identity assets.
• All software, source code, object code, APIs, database schemas, and platform architecture underlying the SaaS dashboard and verification infrastructure.
• All documentation, technical specifications, white papers, and operational manuals provided to Clients.

3.2 License Grant

Subject to the Client's compliance with these Terms and maintenance of an active subscription, Seals Data LLC grants the Client a limited, non-exclusive, non-transferable, revocable license to: (a) use the SaaS dashboard and verification platform solely for the Client's internal business purposes; and (b) deploy SealsTrust hardware in connection with the Client's own products and operations. This license does not include any right to sublicense, resell, or redistribute SealsTrust technology or services without express written authorization from Seals Data LLC.

3.3 Strict Prohibition on Reverse Engineering

The Client agrees not to, and agrees not to permit any third party to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of any SealsTrust software or hardware.
• Replicate, reproduce, or attempt to manufacture any product substantially similar to SealsTrust's fiber-optic authentication hardware.
• Analyze, scan, or subject any SealsTrust hardware to any spectroscopic, microscopic, chemical, or digital forensic analysis for the purpose of replication or competitive intelligence.
• Remove, obscure, or alter any proprietary notices, serial numbers, or authentication markers embedded in or affixed to SealsTrust hardware.
• Use any SealsTrust intellectual property to develop, directly or indirectly, any competing product or service.

Any violation of this clause will result in immediate termination of all Client agreements, forfeiture of all prepaid fees, and Seals Data LLC reserves the right to pursue all available legal remedies, including injunctive relief and claims for monetary damages.

3.4 Feedback and Suggestions

If the Client provides Seals Data LLC with any feedback, suggestions, or recommendations regarding the products or services ("Feedback"), the Client hereby grants Seals Data LLC a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and commercialize such Feedback in any manner without any obligation of compensation or attribution to the Client.

Section 4: The 48-Hour Dispute Resolution Protocol

4.1 Mandatory Pre-Dispute Contact Requirement

SealsTrust is committed to resolving all billing inquiries and service disputes through direct, good-faith communication. As a condition of this Agreement, the Client agrees to the following mandatory dispute resolution protocol before initiating any formal dispute, chargeback, or "case" through Stripe, Mercury, Payoneer, or any other financial institution or payment processor:

1. The Client must submit a formal written dispute notice to contact@sealstrust.com, clearly describing the nature of the issue, the specific invoice or transaction reference number, and the desired resolution.
2. The Client must allow a minimum of forty-eight (48) consecutive hours from the confirmed delivery of the support email for SealsTrust's accounting and support team to formally respond and initiate a resolution process.
3. Only after the expiration of this 48-hour window without a satisfactory response or resolution may the Client escalate the matter to their financial institution.

4.2 Consequences of Non-Compliance with the 48-Hour Protocol

Initiating a formal chargeback, payment dispute, or financial institution "case" before the 48-hour mandatory response window has expired, or without first submitting a written support request to contact@sealstrust.com, shall be deemed:

• A material breach of this Agreement and the B2B service contract.
• Grounds for immediate and permanent termination of the Client's account and all associated services.
• Grounds for invalidation of all active security certificates, verification records, and authentication data associated with the Client's hardware.
• Grounds for Seals Data LLC to pursue recovery of chargeback fees, legal costs, and any associated damages through available legal channels.

4.3 Fraudulent and Bad-Faith Chargebacks

Given the custom-encoded and security-sensitive nature of SealsTrust hardware, fraudulent chargebacks are treated with the utmost seriousness. A chargeback will be deemed fraudulent or made in bad faith if: (a) the hardware has been received and deployed by the Client; (b) the Client has accessed or utilized the SaaS dashboard at any point following the transaction; or (c) the chargeback is filed for a completed and fulfilled order without a prior formal support request. Seals Data LLC reserves the right to contest all chargebacks and provide transaction evidence, delivery confirmation, and usage logs to the relevant financial institution.

Section 5: Post-Payment Data Submission & Production Obligations

5.1 The Technical Requirements File

SealsTrust's hardware manufacturing process is entirely data-dependent. Each unit of security hardware is custom-encoded with unique data patterns specific to the Client's requirements. Accordingly, production cannot commence until the following two conditions are satisfied simultaneously:

• Condition 1 — Payment Clearance: Full and successful clearance of the Client's payment in Seals Data LLC's corporate accounts.
• Condition 2 — Data Submission: Receipt, review, and formal acceptance of the completed "Technical Requirements File" by SealsTrust's engineering team. This file will be transmitted to the Client's registered email address within twenty-four (24) hours of payment confirmation.

5.2 Client Responsibility for Data Accuracy

The Client bears sole and exclusive responsibility for the accuracy, completeness, and timeliness of all data submitted in the Technical Requirements File. Seals Data LLC will manufacture and encode hardware strictly in accordance with the specifications provided in the submitted file. The Client agrees that:

• Any errors, omissions, or inaccuracies in the submitted data that result in incorrect encoding or manufacturing defects shall be the sole responsibility of the Client and shall not entitle the Client to a refund or free replacement.
• Any delay in submitting the completed Technical Requirements File will result in a corresponding delay in the production and delivery timeline, with no liability to Seals Data LLC for such delay.
• The production countdown of 48 to 72 hours commences exclusively from the moment Seals Data LLC's engineering team formally acknowledges receipt and acceptance of the completed file, not from the moment of payment.

5.3 Cancellation Window

Orders may be canceled within a strict twelve (12) hour window from the confirmed timestamp of payment clearance. Cancellation requests must be submitted in writing to contact@sealstrust.com within this window. Once the encoding or manufacturing process has commenced — whether or not the 12-hour window has elapsed — the order is considered final, non-cancelable, and non-refundable due to its highly customized and security-sensitive nature. The commencement of production shall be confirmed by written notice from SealsTrust to the Client.

Section 6: Limitation of Liability & Indemnification

6.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SEALSTRUST AND SEALS DATA LLC PROVIDE ALL PRODUCTS AND SERVICES "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. SEALS DATA LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

Seals Data LLC does not warrant that: (a) the Platform will be uninterrupted, error-free, or completely secure; (b) the results obtained from use of the Platform will be accurate or reliable; or (c) any defects or errors in the Platform will be corrected within any specific timeframe other than as stated in the applicable SLA.

6.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SEALS DATA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY OF THE FOLLOWING, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF SEALS DATA LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES:

• Any indirect, incidental, consequential, special, or punitive damages of any kind.
• Loss of revenue, profits, business opportunities, or anticipated savings.
• Loss of goodwill, reputation, or brand value.
• Business interruption or disruption of operations resulting from hardware malfunction, Platform downtime, or service suspension.
• Unauthorized access to, alteration of, or destruction of the Client's data or transmissions.
• Misuse, misapplication, or unauthorized deployment of SealsTrust security hardware by the Client or any third party.
• Any damages arising from the Client's failure to comply with the Technical Requirements File submission obligations or shipping address verification requirements.
• Losses arising from customs seizures, import restrictions, carrier delays, or any logistics event outside of Seals Data LLC's direct operational control.

IN ALL CASES, SEALS DATA LLC'S AGGREGATE LIABILITY TO THE CLIENT FOR ANY CLAIM ARISING UNDER OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO SEALS DATA LLC IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

6.3 Indemnification by the Client

The Client agrees to defend, indemnify, and hold harmless Seals Data LLC and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• The Client's violation of any provision of these Terms of Service.
• The Client's use or misuse of SealsTrust products, hardware, or the Platform.
• The Client's violation of any applicable law, regulation, or third-party right, including intellectual property rights.
• Any products, services, or representations made by the Client to its own customers in connection with SealsTrust technology.
• Any claim by a third party arising from the Client's deployment or distribution of SealsTrust hardware.
• Any fraudulent, negligent, or willfully harmful act or omission by the Client or its authorized personnel.

6.4 Force Majeure

Seals Data LLC shall not be liable for any failure or delay in performance under this Agreement to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, government actions, embargoes, internet or telecommunications failures, cyberattacks, or power outages. In such events, Seals Data LLC will use commercially reasonable efforts to resume performance as quickly as practicable and will provide timely notice to affected Clients.

Section 7: Severability, Entire Agreement & Waiver

7.1 Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect, and the invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

7.2 Entire Agreement

These Terms of Service, together with any applicable corporate service agreements, statements of work, order forms, and SealsTrust's published Privacy Policy, Billing Policy, and Refund Policy (all incorporated herein by reference), constitute the entire agreement between Seals Data LLC and the Client with respect to the subject matter hereof, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to such subject matter.

7.3 Waiver

No failure or delay by Seals Data LLC in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right by Seals Data LLC shall preclude any further exercise of that right or the exercise of any other right. Any waiver of a breach of these Terms shall not constitute a waiver of any subsequent breach.

7.4 Assignment

The Client may not assign, transfer, delegate, or sublicense any of its rights or obligations under this Agreement without the prior written consent of Seals Data LLC. Any purported assignment in violation of this section shall be null and void. Seals Data LLC may assign or transfer this Agreement, in whole or in part, to any affiliate, successor entity, or in connection with a merger, acquisition, or sale of all or substantially all of its assets, without the Client's consent.

Section 8: Termination

8.1 Termination for Convenience

Either party may terminate the ongoing subscription services under this Agreement at any time upon written notice to the other party. Client-initiated terminations must be submitted via email to contact@sealstrust.com no fewer than five (5) business days before the next billing cycle. Seals Data LLC may terminate any Client account and associated services at any time, for any reason, upon thirty (30) days' written notice, except where termination is for cause as described below.

8.2 Termination for Cause

Seals Data LLC reserves the right to terminate the Client's account and all associated services immediately and without prior notice in the event of:

• A material breach of any provision of these Terms of Service, including but not limited to violations of the Intellectual Property clauses, the 48-Hour Dispute Protocol, or the prohibition on reverse engineering.
• Initiation of a fraudulent or bad-faith chargeback or payment dispute.
• Failure to pay outstanding balances beyond the applicable grace period.
• Any use of SealsTrust products or services for illegal, fraudulent, or harmful purposes.
• Provision of false, fraudulent, or materially misleading information during account registration or in the course of the business relationship.
• Any action that, in Seals Data LLC's sole judgment, poses a security risk to its infrastructure, other clients, or the integrity of its authentication network.

8.3 Effect of Termination

Upon termination of this Agreement for any reason: (a) all licenses granted to the Client shall immediately cease; (b) the Client's access to the SaaS dashboard and all data logs will be suspended immediately; (c) all outstanding fees become immediately due and payable; and (d) the provisions of these Terms that by their nature should survive termination — including Intellectual Property Rights, Limitation of Liability, Indemnification, and Governing Law — shall survive termination and remain in full force and effect.

Section 9: Governing Law, Jurisdiction & Dispute Resolution

9.1 Governing Law

These Terms of Service and all matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles or provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

9.2 Exclusive Jurisdiction

Subject to the mandatory pre-dispute protocol outlined in Section 4, both parties irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Sheridan County, Wyoming, USA, for the resolution of any dispute, claim, or controversy arising out of or relating to this Agreement. Each party waives any objection to the laying of venue in such courts and waives any claim that such courts constitute an inconvenient forum.

9.3 Arbitration

At Seals Data LLC's sole election, any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, may be referred to and finally resolved by binding arbitration administered in Sheridan County, Wyoming, in accordance with the commercial arbitration rules of the American Arbitration Association (AAA) then in effect. The arbitral award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Nothing in this section shall prevent Seals Data LLC from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

9.4 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE CLIENT WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST SEALS DATA LLC. ALL CLAIMS MUST BE BROUGHT IN THE CLIENT'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Section 10: Contact Information

For all legal inquiries, contract matters, billing disputes, or general questions regarding these Terms of Service, please contact Seals Data LLC through the following channels:

• Website: sealstrust.com
• Brand: SealsTrust
• Legal Entity: Seals Data LLC
• Phone: +1 (208) 951-3701
• Email: contact@sealstrust.com
• Registered Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA